Terms & Conditions – Official Rules & Legal Agreement | Free Poki Game

Free Poki Game is built for players who want quick access to browser-based entertainment with clear rules, respectful conduct, and transparent support. We take pride in keeping our platform straightforward: we do not run deposit/withdrawal services, and we do not ask you to share personal identity information to play. Our mission is to keep the experience simple, safe, and fair for local users in India and visitors across regions—so you can focus on play, not paperwork.

1. Introduction (Who we are and who is in charge)

The platform at https://freepokigame.com exists because we care about a clean and dependable gaming experience. Our team puts time into reviewing the user journey, removing confusing steps, and improving clarity in rules and reporting. We treat trust as a day-to-day responsibility—meaning we publish a consistent contact path, document how enforcement works, and explain what we do (and do not do) with payments, virtual assets, and personal data.

By using the site, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please stop using the site. If you are using the platform on behalf of an organisation, you represent that you are authorised to accept these Terms on its behalf.

What we do not offer: Free Poki Game does not provide deposit or withdrawal services, does not run monetary-stake games, and does not sell virtual coins. Any page, app, or social account claiming otherwise is not affiliated with us.

2. Legal Entity & Contact Information

We believe players should know how to reach the business behind the platform. A verifiable support channel reduces confusion, helps prevent impersonation, and makes it easier to report suspicious activity.

We aim to acknowledge most support requests within 48 hours during service hours. Some investigations can take longer, especially when we need to verify screenshots, device logs, or repeated abuse patterns. When you contact us, include: (1) the page URL, (2) the game name if visible, (3) the time of issue, and (4) a brief, factual description.

The address above is for correspondence and may be updated when operational requirements change. Updates will be reflected in the “Last Updated” date. Our dedication remains constant: we keep improving clarity, safety reporting, and the reliability of https://freepokigame.com for the community.

3. Eligibility (User Qualification)

You must meet the following eligibility requirements to use Free Poki Game. These requirements exist to protect users, to ensure lawful access, and to set clear responsibility for how the service is used.

• Age requirement: You must be 18 years or older to use the site.
• Local policy compliance: You are responsible for ensuring that access to the service is lawful in your country/region/state.
• Legal responsibility: You accept responsibility for your use of the platform, including compliance with applicable laws and regulations.

If you are under 18, please do not use the site. If you are a parent/guardian and believe a minor is accessing the service, contact us with the relevant details so we can review and take appropriate steps.

4. Account Registration & User Responsibilities

Some areas of the platform may allow optional account features (such as saving preferences or participating in community functions). If such features are enabled, you agree to follow the responsibilities below. If you do not want to use account features, you may still be able to access basic gameplay where available.

4.1 Provide accurate information

If registration is offered, you must provide information that is accurate and up to date. Do not impersonate another person, brand, or public figure. Where we do not require personal identity details, you should still avoid entering sensitive information.

4.2 Account sharing is prohibited

You must not share your login credentials or allow others to access your account. Shared accounts create security risks and can lead to enforcement actions, especially if the account is used for abuse, cheating, or fraud.

4.3 If you suspect your account is stolen

1. Change your password immediately (if applicable).
2. Check if your email account has unusual activity.
3. Send an email to [email protected] with the subject line: Account Security Review.
4. Include date/time of suspicious activity and any screenshots you can safely share.

4.4 Handling violations

If you breach these Terms, we may take steps including warnings, feature restrictions, session blocking, or account suspension/termination as described in Section 12. We focus on proportional action: the response depends on severity, frequency, and impact on other users.

5. Games, Virtual Coins & In-App Purchases

Free Poki Game is an access platform for games and entertainment content. We are explicit about what the site does and does not do, so users can avoid financial loss and confusion caused by fake websites.

• This website does not involve gambling games or games with monetary stakes.
• This website does not provide deposit or withdrawal services.
• This website does not sell in-app purchases, recharge packs, or virtual currency.
• This website is not intended for minors and requires users to be 18+.

Some third-party games (outside our control) may display in-game counters such as scores, tokens, or items as part of gameplay. These are not sold, redeemed, or converted by Free Poki Game. If any external party claims they can “top up” or “cash out” from Free Poki Game, treat it as a strong sign of fraud.

6. Fair Play & Anti-Fraud

Fair play protects the community. We maintain a practical approach: clear rules, reasonable enforcement, and a straightforward reporting route. The aim is to reduce cheating and prevent platform security issues while encouraging responsible whistleblowing.

6.1 Prohibited behaviour

• Using cheating software, bots, scripts, or automation tools to gain unfair advantage.
• Attempting to exploit bugs, bypass access controls, or interfere with platform operation.
• Creating multiple accounts to evade enforcement or to manipulate community features.
• Posting deceptive content that misleads users about deposits, withdrawals, or “official top-ups”.

6.2 What we treat as risky behaviour

Risky behaviour is activity that increases harm probability even if intent is unclear. Examples include repeated login attempts, repeated abnormal traffic patterns, mass posting of promotional messages, or repeated claims that the platform offers monetary payouts.

7. Payments, Refunds & Billing Terms

We are not involved in financial transactions on this website. We do not process payments, and we do not offer deposit or withdrawal services. Therefore, Free Poki Game does not provide refunds, billing adjustments, or charge handling because we do not charge users through this platform.

If you believe you were asked for money by a party claiming to be Free Poki Game, treat it as potential fraud. Stop communication and report the details to: [email protected]. Where appropriate, you should also contact your bank/payment provider and local cybercrime reporting channels.

8. Intellectual Property Rights (Copyright, Trademark, Content Usage)

Free Poki Game’s branding and site presentation are protected. Respecting intellectual property supports creators and reduces misleading copies of the platform.

8.1 Ownership

• The Free Poki Game name, logos, and brand identifiers are owned by Free Poki Game or used under permission where applicable.
• Game resources, images, and text on the site may be owned by Free Poki Game or by third-party licensors.

8.2 Permitted use

You may view and use the site for personal, non-commercial entertainment. You may not copy, republish, sell, or redistribute site materials without written permission.

8.3 User-generated content (if enabled)

If comments or submissions are enabled, you remain responsible for what you post. By posting, you grant Free Poki Game a limited, non-exclusive right to display, moderate, and use the content for operating the service. You must not upload content that infringes others’ rights or violates law.

9. Privacy Protection

Privacy practices (including cookie-related instructions) are explained in our Privacy Policy. This Terms document does not repeat those details. Please review the Privacy Policy to understand how device data and browsing information may be handled for essential functionality and safety.

In general, we aim to minimise data collection and to avoid asking users for sensitive personal details for gameplay. If you see any page requesting identity documents, bank details, or OTPs in the name of Free Poki Game, treat it as suspicious and report it.

10. Risk Disclaimer

Playing online games carries practical risks. We present these risks clearly so you can make informed decisions and take reasonable precautions.

• Performance risk: Games may fail to load or may crash due to device limitations, browser settings, memory constraints, or software conflicts.
• Network risk: Latency, packet loss, and unstable connectivity can interrupt gameplay.
• Device risk: Extended gameplay may cause device heating, battery drain, or reduced performance on older devices.
• Progress risk: Some games may use in-game progress, scores, or virtual items; these may be lost due to resets, updates, or connectivity issues.

Free Poki Game does not guarantee uninterrupted availability or a perfect experience across all devices. You are responsible for maintaining a secure device, updated browser, and safe browsing practices.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Free Poki Game is not liable for losses arising from:

1. Your use or inability to use the service (including downtime, errors, or interruptions).
2. Network failures, device failures, or browser compatibility issues.
3. Actions of third parties, including impersonators, advertisers, or external sites linked from game content.
4. User behaviour, including misuse, harassment, cheating, or violation of these Terms.

We do not guarantee service availability or specific outcomes. Server failures, maintenance windows, and external outages may occur. Where law provides non-excludable consumer rights, those rights remain in effect, and this section is intended to be read consistently with such rights.

12. Suspension and Termination (Suspension/Restriction/Deletion Rules)

We may restrict, suspend, or terminate access to protect users, enforce fair play, and maintain platform security. Actions are typically based on: severity, frequency, and impact.

12.1 Common reasons for action

• Cheating, use of bots/scripts, or tampering with site functionality
• Impersonation, scam messaging, or promotion of fake deposits/withdrawals
• Harassment, hate content, or unlawful content
• Attempting to exploit vulnerabilities or bypass access controls

12.2 What happens after enforcement

Depending on the case, we may issue a warning, block a session, restrict features, or terminate access. In serious cases involving security threats or fraud, we may preserve technical logs to support investigation and to protect other users.

12.3 How to appeal

If you believe an action was taken in error, you may appeal by emailing [email protected] within 7 calendar days. Include: (1) your account identifier (if applicable), (2) the date/time of the action, (3) a clear explanation, and (4) any supporting evidence. We aim to respond to appeals within 5 business days during service hours.

13. Governing Law & Dispute Resolution

These Terms are governed by applicable laws and regulations relevant to our operations in India. If a dispute arises, we encourage a step-by-step approach that is practical and cost-aware.

1. Step 1 (Support): Contact us at [email protected] with a clear description of the issue.
2. Step 2 (Review): We will review the information and respond during service hours, typically within 5 business days.
3. Step 3 (Escalation): If unresolved, the matter may proceed as allowed under applicable law and competent jurisdiction.

We reiterate: we do not provide financial transactions or deposit/withdrawal services. If your dispute relates to money transfers made to a third-party impersonator, it is not a transaction performed by Free Poki Game. You should contact your payment provider and local authorities as appropriate.

14. Updates to Terms

We may update these Terms to reflect changes in site features, safety controls, or operational requirements. When we update the Terms, we will revise the “Last Updated” date shown in Section 1.

• Minor edits (formatting, clarity) may be made without changing the meaning.
• Material changes (new restrictions, new enforcement processes) will be stated clearly within the updated text.
• Continued use of the service after updates means you accept the revised Terms.

15. Contact & Help Center

If you need help, start with the official support channel. For faster handling, use a descriptive subject line and include only the minimum necessary details.

• Support: [email protected] (09:00–18:00 IST)
• Service: [email protected]
• Security / Fraud Reports: [email protected]

We use these Terms for learning and safe operation, not for fraud. If someone claims to be “official support” and asks you to pay money, share OTPs, or submit bank details, please stop and report the incident.

Final reminder: This website does not handle financial transactions and does not offer deposit or withdrawal services. If you choose to interact with any third-party site claiming otherwise, verify authenticity carefully, avoid sending funds, and avoid addictive use patterns. You bear responsibility for losses arising from unverified third-party activity.