Privacy Policy for Free Poki Game

At Free Poki Game, we treat privacy as a safety feature—just like stable controls, fair play, and a reliable experience across devices. This Privacy Policy explains, in practical terms, what we collect, why we collect it, how we protect it, and how you can make choices that suit you. Whether you play casually for 5 minutes or spend 2 hours exploring new titles, we want you to feel confident that your information is handled with care.

If you have questions after reading, you can contact us at [email protected]. For quicker resolution, include your device type (for example, Android phone, Windows laptop), the browser name, and the approximate time of the issue.

1) Scope, Definitions, and What This Policy Covers

This Privacy Policy applies to the website https://freepokigame.com (the “Site”), including its pages, embedded game frames, and supporting services required to load, secure, and improve gameplay. “Free Poki Game”, “we”, “us”, and “our” refer to the operator of the Site. “You” and “user” refer to any visitor, player, or account holder.

This policy covers information collected when you:

• Browse the Site and view game listings
• Start or continue a game session
• Create, use, or manage an account (if enabled)
• Contact support or submit feedback
• Choose preferences (for example, language, display settings, or consent choices)

We do not ask you to share personal information “just in case”. The guiding principle is: collect what is required for the service to work safely, and nothing more.

Our commitment to https://freepokigame.com is not merely technical; it is personal and long-term. We continuously review how the platform behaves under real conditions in India—different networks, older devices, and varied browser versions—so the experience stays dependable.

2) What Information We Collect

The information we collect depends on how you use Free Poki Game. We organise it into four practical categories: Account Information, Login/Security Information, Game Behaviour Data, and Technical Device Data. This structure helps you understand what is collected, and what you can control.

Game Behaviour Data (How the Service Is Used)

Game behaviour data helps us understand what is working and what is breaking. We use this to improve the quality of the service, not to judge you as a person. Examples include:

1. Which game page was opened and when (page view timestamps)
2. Session duration (e.g., 7 minutes, 22 minutes)
3. Basic interaction events (e.g., “Start”, “Pause”, “Resume”, “Exit”)
4. Crash reports or error codes (for example, a common “load timeout” error)
5. Aggregated performance measures (e.g., average load time in seconds)

Technical Device Data (To Make Games Work Better)

Technical device data is collected so games can load correctly across different environments. This may include:

We do not intentionally collect sensitive personal categories (such as health details). If you voluntarily share sensitive details in a support request, we will handle them carefully and use them only to address your request.

3) Why We Collect This Data

We collect information for three core objectives: enhance the gaming experience, improve device compatibility, and strengthen security and risk control. Each objective maps to practical actions on the Site.

A) Enhance Gaming Experience

• Reduce game load times by identifying slow steps (measured in seconds)
• Fix broken pages by tracking recurring error codes
• Improve navigation so players can find relevant games faster (without needing extra personal data)

B) Improve Device Compatibility

India has a wide range of devices and networks. A page that loads instantly on a high-end device in a metro area may behave differently on an older handset with limited storage. Technical device data helps us test, reproduce, and fix compatibility issues.

Example: if we see that a particular browser version has a higher crash rate (say 3 crashes per 100 sessions compared with 1 per 100 elsewhere), we can prioritise stability fixes for that environment.

C) Strengthen Security and Risk Control

Security information is used to protect users and the service. This includes:

1. Detecting bot-like traffic patterns (for example, thousands of requests in a short time window)
2. Identifying suspicious account activity (like repeated password reset requests)
3. Preventing abuse that could harm players or disrupt the platform

Security controls are designed to reduce risk without intruding into private life. We focus on protecting the service, not profiling individuals.

4) How We Protect Your Data

We use a layered security approach. No single safeguard is perfect on its own, so we combine controls that work together. Below is a clear overview of what “protection” means in daily operations.

Encryption Technology

• In transit: data is typically protected using modern HTTPS/TLS connections (commonly TLS 1.2 or higher) to reduce interception risk.
• At rest: where data is stored, encryption or encryption-equivalent controls may be used (for example, AES-256-style approaches in managed environments).

Please note: encryption reduces risk but does not eliminate it entirely. Security also depends on safe user behaviour—like using updated browsers and keeping credentials private.

Access Control

We limit access to systems and logs using role-based permissions. In practical terms:

1. Only authorised personnel can access production systems
2. Support access is restricted to what is required to help you
3. Administrative actions are logged where feasible

International Standards and Operational Discipline

We aim to follow controls consistent with widely recognised information security practices (for example, approaches aligned with ISO/IEC 27001-style governance). This includes:

• Regular patching and dependency updates
• Backup practices designed to reduce data loss
• Monitoring for abnormal system behaviour

5) Transparency of Cookies and Tracking Technologies

Cookies and similar technologies help websites function smoothly. On Free Poki Game, we use them for necessary operations, performance, and analysis. We explain each category clearly so you can make informed choices.

Necessity of Cookies

Some cookies are required for core functions. Without them, basic features may not work reliably. Examples include:

• Keeping a session active during browsing
• Remembering a selected preference (where available)
• Providing basic security protections against repeated abuse

Performance Cookies

Performance cookies help us understand how the Site behaves. They typically measure items such as:

1. Page load time in seconds
2. Navigation paths (for example, Home → Game Page → Another Game)
3. Common error points (like failed load attempts)

Analysis Cookies

Analysis cookies help us see trends in aggregate, such as which game categories are being used most. We prefer aggregated reporting rather than individual-level tracking whenever feasible.

You can manage cookies through your browser settings. Most browsers allow you to block or delete cookies and control site permissions. Keep in mind that blocking all cookies can cause features to stop working properly.

6) Third-Party Services and Disclosures

In modern web services, certain functions may involve third parties. We do not “sell” personal information as a business model. However, we may share limited information with service providers where it is necessary to deliver the service, maintain security, or respond to you.

Common Third-Party Categories

• Hosting and infrastructure: servers, storage, and content delivery networks (CDNs) that help pages load faster
• Security services: tools that help detect malicious traffic, bots, and abuse patterns
• Analytics tools: systems that provide aggregated performance reports (e.g., average load times, top pages)
• Embedded game content: some games may load from external publishers or platforms, which may have their own policies

When We May Disclose Information

We may disclose information in limited circumstances, such as:

1. Service delivery: to vendors acting as processors under instructions to support operations
2. Legal compliance: to respond to valid legal requests where required
3. Protection: to investigate or prevent harmful activities, fraud, or security incidents

If a third party is involved, we aim to share the minimum information needed for the purpose. We avoid unnecessary exposure of user data.

If an embedded game or external service collects information, it may do so under its own terms. We recommend reviewing those third-party policies where relevant.

7) Data Retention

We keep information only for as long as it is reasonably necessary for the purposes described in this policy. Retention periods can vary based on the type of information and the reason it was collected.

Practical Retention Examples

• Security logs: often retained for a limited period (for example, 90 days) to detect and investigate incidents.
• Support tickets: commonly retained for up to 24 months so we can follow up on recurring issues and provide continuity of help.
• Aggregated analytics: may be retained longer because it is not intended to identify individuals and helps track overall service quality.
• Account data: retained while the account is active, and for a reasonable period after deletion requests where required for security or legal obligations.

If you request deletion, we take steps to remove or de-identify the relevant data within a reasonable timeframe. Some records may remain in backups for limited periods. When backups are overwritten in routine cycles, deleted data typically becomes unrecoverable.

8) Your Rights as a User

We respect user choice. Depending on your situation and applicable requirements, you may have the right to:

• Access information we hold about you
• Correct inaccurate information
• Delete certain information (subject to lawful exceptions)
• Withdraw consent where processing is based on consent
• Object or restrict certain processing in appropriate cases

To protect your account and prevent impersonation, we may need to verify requests. Verification may involve confirming an email address, checking recent session details, or requesting limited information that only the account holder would reasonably know. We try to keep verification steps proportional—enough to prevent fraud, not enough to be burdensome.

How to Submit a Rights Request

1. Email [email protected] with the subject line: Privacy Request
2. Describe what you want (access, correction, deletion, etc.) in 2–5 clear bullet points
3. Include the relevant email address (if any) used with the service
4. Allow a reasonable response window; complex requests may require extra checks

We do not promise outcomes that law or security obligations do not allow. We do promise a careful, good-faith review and a clear reply.

9) Children’s Privacy (Important for Game Services)

Free Poki Game is designed for general audiences. We take children’s privacy seriously and avoid intentionally collecting personal information from children. If you are a parent or guardian and believe a child has provided personal information to us, please contact [email protected] so we can review and take appropriate steps.

What We Do in Practice

• We limit the personal information we request and rely heavily on technical signals needed to operate the service
• We respond to credible requests for review and deletion where appropriate
• We keep support interactions focused on the issue, not on collecting unnecessary details

10) International Data Transfers

Depending on infrastructure and service providers, some information may be processed or stored outside India. When this happens, we aim to use safeguards appropriate to the situation, such as contractual protections and security controls.

What This Means for You

• Your data may be routed through or stored in data centres located in different regions
• We maintain security practices designed to protect information regardless of location
• We do not change our core approach simply because data crosses borders

International transfer does not mean uncontrolled access. It means the technical infrastructure may be distributed, while protections remain consistent.

11) Account Information and Practical Security Guidance

If account features are available, the most important safety step is protecting your login credentials. Your account is only as secure as the combination of your password practices, device security, and session handling.

Recommended User Actions (Simple and Effective)

1. Use a unique password (avoid reusing passwords from other websites)
2. Prefer passwords with at least 12 characters and a mix of words/symbols where practical
3. Sign out from shared systems (cyber café, workplace shared PC, or a friend’s device)
4. Update your browser at least once every 30–60 days to stay current with security fixes

If you believe your account has been accessed without authorisation, contact support promptly and include: the approximate time window, the device type, and any unusual messages or behaviour you noticed.

12) Policy Updates and How We Communicate Changes

We may update this Privacy Policy to reflect changes in the service, security practices, or legal requirements. When we make material changes, we aim to provide a clear notice on the Site and update the publication date shown at the start of this page.

How to Read Updates Efficiently

• Check the “Published” date at the top
• Review sections on “What we collect” and “Third-party services” if you want the most practical impact
• Contact us if a change affects your choices or expectations

Before concluding, here is a brief introduction to this Privacy Policy and where to learn more. See more about Free Poki Game and this Privacy Policy at Free Poki Game. You can also see more about Free Poki Game, Privacy Policy, and News at Privacy Policy.